Frequently asked questions

Yes. Your place needs standard hookups already in place: a water supply and drain, a 240V outlet for the dryer, and a dryer vent. We rent and install electric units only — we don't lease gas units. We connect to what's there and don't add new plumbing, wiring, or venting. Not sure what you have? Tell us when you get started and we'll help you figure it out.

No — sorry, we don't lease any gas units. We rent and install electric washers and dryers only, which need a standard 240V outlet. If your space is set up for gas, we won't be able to install there.

We run deliveries on Tuesdays and Fridays. Once your order and hookups are confirmed, we'll schedule you for the next available delivery day. A one-time $45 covers delivery, professional installation, and setup, and we'll give you a specific window when we schedule.

We do — and it's included. If a machine has a problem, call us and we'll repair or replace it, usually within a day or two, at no extra charge. You're never stuck paying for repairs on a rental.

Just let us know. If you're moving within our service area we can relocate your set; if you're leaving the area or no longer need it, we'll pick it up. After the 3-month minimum you're month-to-month with no cancellation fee.

There's a 3-month minimum to start. After that you're month-to-month and can cancel anytime with no cancellation fee — just give us a heads-up so we can schedule pickup. The only upfront cost is the one-time $45 delivery and install fee.

We keep sign-up simple. We may do a light identity and basic screening check, but there's no large upfront purchase and no financing — so it's far easier to qualify than buying a set outright.

Both. We rent to apartment renters, single-family renters, and homeowners alike. As long as you have standard hookups, we can set you up — whether it's a house, townhome, or apartment across Hamilton County.

Everything but the detergent: the washer and dryer plus all maintenance and repairs, for one flat $59/month (about $2/day). Delivery, installation, and setup are a one-time $45 fee at the start. After a 3-month minimum you're month-to-month with no cancellation fee.

Yes — it's an optional add-on service for a one-time $79. A clogged dryer vent makes clothes take longer to dry, raises your energy bills, and is a leading cause of house fires. We can clean your vent right when we install your set, so there's no extra visit. Just add it to your order at checkout, or let us know when you request a quote.